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Setting Expectations Avoids Conflict
In this podcast Katie and Carol discuss the gravely underutilized conversation of setting expectations. They take you through the “How about you?” exercise to prime you to have these conversations with your direct reports and your boss. This clarifying exercise is communication the way it’s supposed to be. Try this at work and with your significant other.
The basic step are as follows:
1. Here is what is important to me…
2. Here is what I think is important to you…
3. Here is the way I expect us to get the job done…
4. How about you?